
Enter the email address of the shared mailbox (e.g.Right-click "Folders" and click "Add shared folder".You may want to collapse top-level groups to make it easier to find "Folders". On the lefthand navigation, find the "Folders" section/heading.Method 3: Add a Shared Mailbox to your View in Office 365 (persistent) Enter the name (or first few letters of the mailbox) in the mailbox field, select the mailbox, and click "Open".Click your user icon (upper right) and select the option "Open another mailbox".Access "Outlook" by clicking the waffle icon (upper left) and clicking "Outlook".

Method 2: Open a Shared Mailbox using the Office 365 Portal (one-time) Enter the shared mailbox's e-mail address and click Show URL to see the URL. The tool below will display the Outlook Web Access URL for a shared mailbox.

Method 1: Open a Shared Mailbox Using a Direct Link to Office 365 OWA Members of a Shared Mailbox's permissions group have the ability to access a Shared Mailbox using the Office 365 Portal using any of the methods documented below. Resource Coordinators: Accessing a Shared Mailbox using the Office 365 Portal
